Answering all telephone calls into the business, and redirecting to the appropriate team member. As well as following up on any answerphone messages.
Greeting all customers/visitors to reception.
Typing up letters and quotations for the surveyors and sales team. This includes using a software package to allocate quotation numbers to potential jobs, and also to create window and door designs for quotations.
Carrying out weekly/monthly Health and Safety checks of fire equipment.
Preparing Risk Assessments and paperwork for new jobs.
Arranging the annual servicing and maintenance of office equipment.
Sorting the incoming post each morning, and franking all outgoing post.
Processing customer deposit payments on a card terminal, as well as handling cash and cheque payments.
Assisting the directors with HR activities (recruitment, disciplinary issues etc).